Privacy Policy

Last Updated: May 20, 2024

1. Introduction

PlateLookupNow.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle record search service via our website or mobile application (collectively, the "Service").

We are a search aggregation service and are not affiliated with any government agency. Our service provides access to public and private databases through authorized third-party providers, primarily Bumper.com, with whom we have an affiliate relationship.

This Privacy Policy applies to both our website and our mobile application available on Google Play. By downloading, installing, or using our app, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

2.2 Automatically Collected Information

2.3 App-Specific Data Collection

When using our mobile application, we may collect:

2.4 Google Play Data Safety Information

In compliance with Google Play's Data Safety requirements, we provide the following summary of data collected and shared:

Data Type Collected Shared Purpose
Personal Information (name, email) Only if provided by user Only with Bumper.com as our affiliate partner Account management, customer support
Vehicle Data (VIN, license plate) Yes Yes - with Bumper.com to process searches Process vehicle lookup requests
Device ID Yes No App functionality, crash reporting
Usage Data Yes Aggregated, non-personal form only App improvement, analytics
Location Approximate only, not precise No Regional service customization

All data is encrypted in transit and at rest. We do not collect precise location data or access sensitive permissions beyond what is required for the app's core functionality.

3. How We Use Your Information

We use the collected information for:

3.1 Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

4. Information Sharing and Disclosure

Affiliate Disclosure: PlateLookupNow is an affiliate partner of Bumper.com. Our app provides a search interface that redirects you to Bumper.com's services for vehicle history reports. While we may receive information about your search queries, all transactions, payments, subscriptions, and report deliveries are handled directly by Bumper.com and other sources.

We may share your information with:

We do not sell your personal information to third parties for marketing purposes.

4.1 Mobile App Data Sharing

For our mobile application users, we may also share limited data with:

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

However, no system can be 100% secure. We cannot guarantee the absolute security of your information transmitted through our Service.

6. Your Rights and Choices

You have the right to:

6.1 Mobile App-Specific Controls

For our mobile application, you can:

6.2 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and may request:

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Our mobile application may use similar technologies such as device identifiers and analytics tools to collect usage data and improve application performance.

8. Children's Privacy

Our Service is not intended for and does not knowingly collect information from children under 13 years of age (or higher age limits where applicable). If you believe we have collected information from a child under 13, please contact us immediately.

We do not knowingly collect or process data from children under 16 in regions where higher age limits apply (such as parts of the European Union).

9. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Where applicable, we ensure appropriate safeguards are in place to protect your data during such transfers.

For EEA, UK, or Swiss users, we may transfer data pursuant to standard contractual clauses or other valid transfer mechanisms.

10. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. Google Play Policies

Our mobile application complies with Google Play's Developer Program Policies and Developer Distribution Agreement. We adhere to:

We do not collect sensitive or restricted data without proper disclosure and consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and, where appropriate, notifying you through the app or via email.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@platelookupnow.com

For EU/EEA Data Subjects: If you have concerns about our data processing activities, you have the right to complain to a data protection authority in the country where you live or work, or where you believe a breach may have occurred.